What You’ll Be Responsible For
Process Analysis & Optimization
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Analyse, redesign, and optimize business processes related to contract management, cruise planning, resource allocation, bookings, and more. -
Manage and improve end-to-end workflows across teams and systems.
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Identify inefficiencies and propose improvements to increase quality, speed, and automation.
Digital Transformation & System Improvements
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Translate business needs into clear functional requirements for internal IT teams and external software vendors.
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Contribute to the modernization of Scylla’s entire application landscape.
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Act as the linking pin between business teams, IT, software vendors, and technical partners.
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Support projects involving integrations, new applications, and custom development.
Stakeholder Management
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Serve as a central point of contact for departments in our offices and on our ships.
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Facilitate workshops, gather requirements, and ensure alignment across all stakeholders.
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Manage expectations, priorities, and scope throughout ongoing projects.
Analysis & Continuous Improvement
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Conduct process and system analysis to support data-driven decision-making.
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Recommend enhancements that contribute to automation, digitization, and improved user experience.
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Maintain structured and transparent documentation of processes, requirements, and decisions.
Collaboration & Ways of Working
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Work closely with fellow analysts, Power Platform specialists, developers, and business teams.
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Contribute to an Agile way of working by helping break down complex projects into manageable deliverables.
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Support the cultural shift toward proactive collaboration, innovation, and continuous improvement.
What You Bring Onboard
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Proven experience as a Business Analyst, IT Analyst, or similar hybrid role.
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Strong understanding of applications, data structures, integrations, and cloud concepts.
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Experience working with external software vendors in an international environment.
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Ability to independently manage priorities, timelines, and stakeholder expectations.
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Fluent in Dutch and English.
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Bachelor’s degree required (IT, Business Administration, or similar).
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Strong analytical, communication, and problem-solving skills.
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Proactive, open-minded, and eager to bring new ideas to the table.
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Ability to confidently bridge the gap between business and IT.
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Familiarity with Agile frameworks is a plus.
Your Ideal Profile
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Autonomous and able to take ownership from day one.
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Dynamic, enthusiastic, and energized by change and new projects.
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Highly analytical with a structured approach to problem-solving.
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Strong communicator who can translate complexity into clarity.
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Team-minded, proactive, and unafraid to challenge existing processes.
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Interested in the luxury river cruise industry and Scylla’s operational environment.
Why Join Us
At Scylla, you will be part of a brand-new IT team with the unique opportunity to help build something from the ground up. Your ideas and expertise will directly influence how our systems, processes, and digital tools evolve across the entire company.
You will work in a fast-growing, international environment where innovation, collaboration, and initiative are valued. As an IT Business Analyst, you will help shape the backbone of Scylla’s digital future. Supporting the smooth operation of our ships, guests, and teams across Europe.
